Desh Tutor Privacy Policy
Last updated June 05, 2019
Thank you for choosing to be part of our community at Desh Tutor (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our notice, or our practices with regards to your personal information, please contact us at support@deshtutor.com.
When you visit our website https://deshtutor.com, mobile application, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Sites or Apps and our services.
This privacy notice applies to all information collected through our website (such as https://deshtutor.com), mobile application, ("Apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the "Services").
Please read this privacy notice carefully as it will help you make informed decisions about sharing your personal information with us.
1.WHAT INFORMATION DO WE COLLECT?
Information collected through our Apps and website:
If you use our website and android application, we may also collect the following information:
- We ask for certain information such as your username, phone number, address and e-mail address when you register for a desh tutor web site and app account. We use this information to access, to operate, maintain, and provide to you the features and functionality of the Service.
- We collect personally identifiable information (email address, name, phone number, educational qualification and tuition relative details etc.) from you when you set up a free account with us. While you can browse some sections of our site without being a registered member, certain activities (such as contacting a student or tutor) do require registration. We do use your contact information to send you offers based on your previous tuition/tutoring needs.
2. HOW DO WE USE YOUR INFORMATION?
In Short:We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.We use personal information collected via our Services or Apps for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
- To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
- To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the " WHAT ARE YOUR PRIVACY RIGHTS " below).
- To protect our Services. We may use your information as part of our efforts to keep our Services or Apps safe and secure (for example, for fraud monitoring and prevention).
- To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
- To send periodic emails. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
3. PRIVACY STATEMENTS
ALL USERS NOTE:
This section applies to all users.
Ⅰ.Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Desh Tutor immediately.
Ⅱ.All the information provided to Desh Tutor by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that Desh Tutor may utilize certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the SPI Rules, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide You a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice, (e) debugging customer support related issues.. Desh Tutor also reserves the right to use information provided by or about the End-User for the following purposes:
- Publishing such information on the Platform.
- Contacting End-Users for offering new products or services.
- Contacting End-Users for taking product and Service feedback.
- Analyzing software usage patterns for improving product design and utility.
- Analyzing anonymized practice information for commercial use.
If you have voluntarily provided your Personal Information to Desh Tutor for any of the purposes stated above, you hereby consent to such collection and use of such information by Desh Tutor. However, Desh Tutor shall not contact You on Your telephone number(s) for any purpose, if such telephone number is registered with the Do Not Call registry (“DNC Registry”) under the PDPA without your express, clear and un-ambiguous written consent.
- Collection, use and disclosure of information which has been designated as Personal Information or Sensitive Personal Data or Information’ under the SPI Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such use, collection and disclosure as required under applicable law.
- Desh Tutor does not control or endorse the content, messages or information found in any Services and, therefore, Desh Tutor specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Desh Tutor relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Desh Tutor relating to the same.
- If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through support@deshtutor.com . We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. Please note that your withdrawal of consent or cancellation of account may result in Desh Tutor being unable to provide you with its Services or to terminate any existing relationship Desh Tutor may have with you.
- If you wish to opt-out of receiving non-essential communications such as promotional and marketing-related information regarding the Services, please send us an email at support@deshtutor.com
- Desh Tutor may require the User to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. Desh Tutor will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, Desh Tutor provides you an option not to save your payment details. User is advised, however, that internet technology is not full proof safe and User should exercise discretion on using the same.
- Due to the communications standards on the Internet, when a User or the End-User or anyone who visits the Platform, Desh Tutor automatically receives the URL of the site from which anyone visits. Desh Tutor also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyze overall trends to help Desh Tutor improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with or disclosed to third parties. Notwithstanding the above, Desh Tutor may share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
- The Platform uses temporary cookies to store certain (that is not sensitive personal data or information) that is used by Desh Tutor and its service providers for the technical administration of the Platform, research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Desh Tutor may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies however, do not store any Personal Information of the User. You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the Platform, but the Platform may be limited in the use of some of the features.
- This Privacy Policy applies to Services that are owned and operated by Desh Tutor. Desh Tutor does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which Desh Tutor is not responsible or liable. Accordingly, Desh Tutor does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such Platforms, nor does Desh Tutor guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such Platforms. The inclusion or exclusion does not imply any endorsement by Desh Tutor of the Platform, the Platform's provider, or the information on the Platform. If you decide to visit a third-party Platform linked to the Platform, you do this entirely at your own risk. Desh Tutor encourages the User to read the privacy policies of that Platform.
- The Platform may enable User to communicate with other Users or to post information to be accessed by others, whereupon other Users may collect such data. Such Users, including any moderators or administrators, are not authorized Desh Tutor representatives or agents, and their opinions or statements do not necessarily reflect those of Desh Tutor , and they are not authorized to bind Desh Tutor to any contract. Desh Tutor hereby expressly disclaims any liability for any reliance or misuse of such information that is made available by Users or visitors in such a manner.
- Desh Tutor maintains a strict "No-Spam" policy, which means that Desh Tutor does not intend to sell, rent or otherwise give your e-mail address to a third party without your consent.
- Desh Tutor implements reasonable security practices and procedures and has a comprehensive documented information security program and information security policies that contain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Desh Tutor`s business.
- Desh Tutor takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy, will only disclose your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when Desh Tutor , in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply the Terms of Use.
CASUAL VISITORS NOTE:
- No sensitive personal data or information is automatically collected by Desh Tutor from any casual visitors of this Platform, who are merely perusing the Platform.
- Nevertheless, certain provisions of this Privacy Policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this Platform immediately.
- if you, as a casual visitor, have inadvertently browsed any other page of this Platform prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, collected, processed, stored, used, disclosed or retained, merely quitting this browser application should ordinarily clear all temporary cookies installed by Desh Tutor. All visitors, however, are encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as Desh Tutor cannot guarantee, predict or provide for the behavior of the equipment of all the visitors of the Platform.
- You are not a casual visitor if you have willingly submitted any personal data or information to Desh Tutor through any means, including email, post or through the registration process on the Platform. All such visitors will be deemed to be, and will be treated as, Users for the purposes of this Privacy Policy, and in which case, all the statements in this Privacy Policy apply to such persons.
4. CONFIDENTIALITY AND SECURITY
1. your Personal Information is maintained by Desh Tutor in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. Desh Tutor takes all necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of Desh Tutor`s business. No administrator at Desh Tutor will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Platform when finished. Desh Tutor does not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify Bshe baby sending an email to support@deshtutor.com. You shall be liable to indemnify Desh Tutor due to any loss suffered by it due to such unauthorized use of your account and password.
2. Desh Tutor makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis, and binds only its employees to strict confidentiality obligations.
3. Part of the functionality of Desh Tutor is assisting the doctors to maintain and organize such information. Desh Tutor may, therefore, retain and submit all such records to the appropriate authorities, or to doctors who request access to such information.
4. Part of the functionality of the Desh Tutor is assisting the patients to access information relating to them. Desh Tutor may, therefore, retain and submit all such records to the relevant patients, or to their doctors.
5. Notwithstanding the above, Desh Tutor is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, Desh Tutor shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of Desh Tutor including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
5. CHILDREN'S AND MINOR'S PRIVACY
Desh Tutor strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Desh Tutor Platform and Services are not intended for use by minors, Desh Tutor respects the privacy of minors who may inadvertently use the internet or the mobile application.
6. CONSENT TO THIS POLICY
You acknowledge that this Privacy Policy is a part of the Terms of Use of the Platform and the other Services, and you unconditionally agree that becoming a User of the Platform and its Services signifies your (i) assent to this Privacy Policy, and (ii) consent to Desh Tutor using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy. Your visit to the Platform and use of the Services is subject to this Privacy Policy and the Terms of Use.
7. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
8. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at __________ or by post to: